Customer story · Police & Fire
How Yuba City, CA is fostering a culture of care for their employees.
Yuba City's Police and Fire departments partnered with Ready Rebound so that no injured employee has to navigate workers' comp alone.
0+
Employees supported with Ready Rebound
$0K
Est. cost savings since program launch
0.0 months
Saved in est. overtime shifts
Source: Ready Rebound CRM System and Ready Rebound Dashboards, August 2025 – June 2026
The city
Yuba City, California, is about 40 miles from Sacramento. Similar to other smaller municipalities in the country, Yuba City struggles with keeping departments staffed and budgets balanced.
More importantly, their leadership wants to care for those who keep their city running.
One partnership, four departments
The challenge
Each injury within Yuba City’s Fire and Police departments created ripple effects across the entire city.
“There's always budget challenges. They never go away. Staffing and retention are a huge focus in public safety.”
Josh HubbardFire Chief · Yuba City Fire Department“I've consistently seen people sidelined for a long time because they can't get the care they need.”
Jim RunyenPolice Chief · Yuba City Police DepartmentRecognizing these challenges, city leadership knew they needed to find a better solution for their employees.
The solution
Ready Rebound and Yuba City partnered in August 2025 to simplify the injury recovery process. Instead of employees navigating the workers’ comp system alone, Ready Rebound connects them with a dedicated Navigator to guide them.
This has not only improved the experience for employees, but also for Yuba City’s staff. Their team can stay up to date and informed on what is happening between providers, claim adjusters, and employees.
What changed
“I felt like Ready Rebound was the missing piece to the puzzle behind the scenes for workers' comp claims.”
People & performance
City leaders viewed the program as a win for both their people and their budget by taking care of their employees.
For their people
“In tough times, financially, you can increase retention through morale and culture. People want to feel that themselves and their families are being taken care of.”
Jim RunyenPolice Chief · Yuba City Police DepartmentFor their budget
From a financial perspective, the value extends beyond just cost savings.
“The cost is minimal compared to the benefit of supporting our public safety staff.”
Diana PopeFinance Director · City of Yuba City, CAIn their words
HR and Finance on what changed for their employees, and their budget, once Ready Rebound came on board.
Looking ahead
By collaborating across multiple departments, Yuba City has created a holistic, connected approach to employee care.
“You can impact what happens after an injury by investing in someone who's going to advocate for your team members and help them recover.”
Josh HubbardFire Chief · Yuba City Fire DepartmentMore customers
See how Ready Rebound can bring the same care to your department, and what it could save your city.
