Grab your seat on
our rocketship

Ready Rebound’s growth is blasting into orbit, which means we are looking for bright and dedicated team members.

Our primary mission is to help public safety workers – and their families – get expedited top-notch medical care, which means compassion should be one of your core attributes.

If you’re ready to launch your career with Ready Rebound, contact us today!

Rebound is a fast-paced rocket for careers

"It feels like a family, and I wouldn't have it any other way"

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Our Mission

To deliver access to expedited, high-quality healthcare one person to one person, heart to heart

Our Purpose

We establish trustworthy, transparent and mutually beneficial partnerships for all stakeholders.

Together, we serve and protect our customers and their families, and we lead them through the complexities of traditional healthcare to help them heal when injured, get back to work quickly and live healthy and happy lives.

Our Values

PEOPLE-CENTERED

COLLABORATIVE

UNAFRAID

RESPONSIVE
& TIMELY

AUTHENTIC
& REAL

EMPATHETIC

RELIABLE & TRUSTWORTHY

Employee Benefits

  • Generous PTO policy
  • Health, Dental and Vision Insurance
  • Dependent Care FSA
  • Flexible and/or remote work options
  • Employee Recognition Program
  • Competitive pay
  • Employee Bonus Program for those eligible

Employee Benefits

  • Generous PTO policy
  • Health, Dental and Vision Insurance
  • Dependent Care FSA
  • Flexible and/or remote work options
  • Employee Recognition program
  • Competitive pay
  • Employee Bonus Program for those eligible

Current Openings

Please complete a formal application using the link above.

APPLY NOW
EXPERIENCE AND BACKGROUND
  • Bachelor of Science degree in Exercise Science, Kinesiology, Sports Medicine (or similar) preferred
  • Certified Athletic Trainer preferred
  • Minimum of 3 years of experience in a clinical or healthcare setting preferred
  • Minimum of 1 year of Customer Service in Healthcare field preferred
  • Business development or sales experience in the healthcare field is a plus
SPECIFICS
  • Full-time, remote/in-person, exempt
  • Residency in Chicago, Milwaukee, Atlanta, or Washington, D.C., area
  • Hours: Flexible
  • Travel: Domestically as needed, up to 25%
  • Opportunities for personal and professional development
COMPENSATION
  • Range: $45,000 to $55,000 with potential to bonus

Provider Network Specialist

The Provider Network Specialist (PNS) is responsible for identifying and engaging with physicians and therapists who will participate in the Ready Rebound Provider Network; agreeing to evaluate and treat our members in an expedited and exquisite manner. The PNS will be tasked with vetting, onboarding (initial training) and data entry/documentation for each provider added to the Ready Rebound Network. Routine correspondence with participating providers is expected and necessary to maintain the effectiveness of the process.

The following is some of the key activities of this position:

  • Aid in the acquisition of additional Ready Rebound providers when needed
  • Update and maintain clinical and administrative points of contact for each provider
  • Routine communication with providers groups for status changes and updates
  • Assist Navigator and Advocate teams with troubleshooting as needed
  • Analyze weekly utilization reports and engagement metrics
  • Facilitate ongoing Provider Development and educational opportunities
  • Attend meetings and perform other duties as assigned by Director

Who you are:

  • You are self-aware, highly compassionate, emotionally intelligent, and comfortable having candid conversations with colleagues and members alike.
  • You have a growth mindset; you are comfortable adapting to change, you can navigate ambiguity, and are constantly looking for ways to learn and grow.
  • You are confident and understand the importance of strong support work, and can identify where you most add value.
  • You have a strong attention for detail and are committed to providing high quality work.
  • You are organized, have precise planning skills, and can anticipate a company's needs and work proactively toward meeting them.
  • You value collaboration and work well with a team.

Provider Network Specialist

The Provider Network Specialist (PNS) is responsible for identifying and engaging with physicians and therapists who will participate in the Ready Rebound Provider Network; agreeing to evaluate and treat our members in an expedited and exquisite manner. The PNS will be tasked with vetting, onboarding (initial training) and data entry/documentation for each provider added to the Ready Rebound Network. Routine correspondence with participating providers is expected and necessary to maintain the effectiveness of the process.

The following is some of the key activities of this position:

  • Aid in the acquisition of additional Ready Rebound providers when needed
  • Update and maintain clinical and administrative points of contact for each provider
  • Routine communication with providers groups for status changes and updates
  • Assist Navigator and Advocate teams with troubleshooting as needed
  • Analyze weekly utilization reports and engagement metrics
  • Facilitate ongoing Provider Development and educational opportunities
  • Attend meetings and perform other duties as assigned by Director

Who you are:

  • You are self-aware, highly compassionate, emotionally intelligent, and comfortable having candid conversations with colleagues and members alike.
  • You have a growth mindset; you are comfortable adapting to change, you can navigate ambiguity, and are constantly looking for ways to learn and grow.
  • You are confident and understand the importance of strong support work, and can identify where you most add value.
  • You have a strong attention for detail and are committed to providing high quality work.
  • You are organized, have precise planning skills, and can anticipate a company's needs and work proactively toward meeting them.
  • You value collaboration and work well with a team.
SPECIFICS
  • Full-time, remote/in-person, exempt
  • Residency in Chicago, Milwaukee, Atlanta, or Washington, D.C., area
  • Hours: Flexible
  • Travel: Domestically as needed, up to 25%
  • Opportunities for personal and professional development
COMPENSATION
  • Range: $45,000 to $55,000 with potential to bonus

Please complete a formal application with the link above.
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To read full job description and requirements, please visit our website on a desktop or tablet: justrebound/careers. Or submit a cover letter and resume by clicking the button above.

APPLY NOW

Xperience Executive

We are looking for two talented individuals to join our team: one based in the Midwest and the other on the West Coast.  

Xperience Executives are responsible for increasing Ready Rebound sales among all divisions by identifying leads, educating prospects on products through calls, training sessions and presentations. Ready Rebound Xperience Executives also provide existing customers with exceptional and exquisite support. Xperience Executives also monitor industry trends to identify emerging markets and develop expansion plans for the company.  

POSITION DATA
Salary range: $45,000-$55,000 with commission
Workweek: Flexible, based on business needs
Travel: Domestically, up to 25%
Location: Remote, in person as needed. West Coast position to reside in Phoenix, Denver or Seattle area.
Classification: FTE 

REPORTING RELATIONSHIPS
Reports to: Chief Business Development Officer
Collaborates with: Marketing team, Integrations, Training and inner departments as needed
Direct reports: 0
Total number of employees responsible for: 0

Key responsibilities, duties and objectives 

  • The Xperience Executive must represent the core values of Ready Rebound to the members at all times, which include, but are not limited to: Trust, Compassion, Integrity, and Empathy
  • Explain our service model, through phone, video conference and at times in person presentations
  • Possess strong communication skills
  • Collaborate and communicate with all necessary team members within sales, operations, marketing, Navigators, and Advocates wherein as needed.
  • Log and track communications through CRM; strong record keeping skills
  • Inspire, lead by example and collaborate for an energetic work environment
  • Client/Service orientated; Patient/Participant-focused; Team-Builder.
  • Ensure highest level of retention in client/business entities through consistent business standards, process, and policy implementation
SKILLS
  • Active listening
  • Effective communication
  • Critical thinking
  • Complex Problem Solving
  • Prioritizing & Multitasking
APPLY NOW

Please complete a formal application using the link above.

EDUCATION & QUALIFICATIONS
  • Bachelor's degree in business, sales or marketing preferred
  • Minimum of 2+ years proven sales experience preferred, but not required
  • Marketing experience preferred, but not required
  • Ability to travel as needed
KNOWLEDGE
  • Adept with high-tech equipment used for assessments and program distribution
  • Proficient in all Microsoft applications, and experience working with CRM; specifically Salesforce
  • Google Docs or equivalent knowledge is preferred
ABILITIES

Team Oriented: Thrives in team environment, builds strong teams, and both delegates and accepts tasks as assigned and as needed
Independent Thinker: Applies knowledge and experience to new situations and functions with minimal input from supervisor.
Information Gathering and Research: Observing, receiving, and otherwise obtaining information from all relevant sources
Organized: Skilled at time-management when undertaking projects
Guidance: Provides direction to subordinates, including setting performance standards and monitoring performance

Performance measures and competencies

  • One-on-ones with team members and direct supervisor
  • Annual performance evaluation (bi-annual as needed by discretion of supervisor)

Xperience Executive

We have two openings for this role.

An Xperience Executive is responsible for increasing Rebound sales among all divisions by identifying leads and educating prospects on products through calls, training sessions and presentations. Rebound Xperience Executives also provide existing customers with exceptional and exquisite support. They also monitor industry trends to identify emerging markets and develop expansion plans for the company.  

Salary range: $45,000-$55,000 with commission
Workweek: Flexible, based on business needs
Travel: Domestically, up to 25%
Location: Remote, in person as needed; Midwest and West Coast
Classification: FTE 

Key responsibilities, duties and objectives 

  • The Client Services Manager must represent the core values of Rebound to the members at all times, which include, but are not limited to: Trust, Compassion, Integrity, and Empathy
  • Explain our service model, through phone, video conference and at times in person presentations
  • Possess strong communication skills
  • Collaborate and communicate with all necessary team members within sales, operations, marketing, Navigators, and Advocates wherein as needed.
  • Log and track communications through CRM; strong record keeping skills
  • Inspire, lead by example and collaborate for an energetic work environment
  • Client/Service orientated; Patient/Participant-focused; Team-Builder.
  • Ensure highest level of retention in client/business entities through consistent business standard, process, and policy implementation
SKILLS
  • Active listening
  • Effective communication
  • Critical thinking
  • Complex Problem Solving
  • Prioritizing & Multitasking
EDUCATION & QUALIFICATIONS
  • Bachelor's degree in business, sales or marketing preferred
  • Minimum of 2+ years proven sales experience preferred, but not required
  • Marketing experience preferred, but not required
  • Ability to travel as needed
APPLY NOW
Please complete a formal application with the link above.

To read full job description and requirements, please visit our website on a desktop or tablet: justrebound/careers. Or submit a cover letter and resume by clicking the button above.

Advocate

As an Advocate, you are responsible for the care coordination of all Ready Rebound members. This role involves day-to-day communication with members and delivering exquisite customer service. In this position, you will manage and coordinate care for member ancillary services, build and maintain relationships with Members, Providers and Administration and maintain these relationships.

Major responsibilities, but not limited to:

  • Establish contact with members after initial appointments.
  • Schedule ancillary services with established benchmarks.
  • Maintain weekly contact with all active members via email, text, or voice calls to continually build relationships.
  • Maintain provider and administration relationships for optimal scheduling.
  • Activate appropriate parties effectively and efficiently in event of pain, provider, or scheduling concerns.
  • Communicate updates to departments and Insurance agencies via email, voice calls, or fax as requested within established time frames.
  • Work with Director of Advocates in establishing rapport via communications with client departments, insurance companies, etc. for quality control of authorization to conduct standard business.
  • Log and track communications; strong record keeping skills along with assisting in quality control of metric standards and reporting outcomes.

WHO YOU ARE

  • You are self-aware, highly compassionate, emotionally intelligent, and comfortable having candid conversations with colleagues and members alike.
  • You have a growth mindset; you are comfortable adapting to change, you can navigate ambiguity, and are constantly looking for ways to learn and grow.
  • You are confident and understand the importance of strong support work, and can identify where you most add value.
  • You have a strong attention for detail and are committed to providing high quality work.
  • You are organized, have precise planning skills, and can anticipate a company's needs and work proactively toward meeting them.
  • You value collaboration and work well with a team.
EXPERIENCE AND BACKGROUND
  • High school diploma or equivalent required
  • Experience with workers compensation and health insurance preferred
  • Experience with orthopedics preferred
  • Experience with customer service in healthcare preferred
  • Experience with or able to easily learn Microsoft Office and Salesforce
SPECIFICS
  • Residency in Chicago, Milwaukee, Atlanta, or Washington, D.C., area
  • Full-time, Remote/In-Person, exempt
  • Hours: Flexible
COMPENSATION
  • Range: $45,000 to $55,000 with potential to bonus

Please complete a formal application using the link above.

APPLY NOW

Advocate

As an Advocate, you are responsible for the care coordination of all Ready Rebound members. This role involves day-to-day communication with members and delivering exquisite customer service. In this position, you will manage and coordinate care for member ancillary services, build and maintain relationships with Members, Providers and Administration and maintain these relationships.

Major activities for this role:

  • Establish contact with members after initial appointments.
  • Schedule ancillary services with established benchmarks.
  • Maintain weekly contact with all active members via email, text, or voice calls to continually build relationships.
  • Maintain provider and administration relationships for optimal scheduling.
  • Activate appropriate parties effectively and efficiently in event of pain, provider, or scheduling concerns.
  • Communicate updates to departments and Insurance agencies via email, voice calls, or fax as requested within established time frames.
  • Work with Director of Advocates in establishing rapport via communications with client departments, insurance companies, etc. for quality control of authorization to conduct standard business.
  • Log and track communications; strong record keeping skills along with assisting in quality control of metric standards and reporting outcomes.
SPECIFICS
  • Residency in Chicago, Milwaukee, Atlanta, or Washington, D.C., area
  • Full-time, Remote/In-Person, exempt
  • Hours: Flexible
COMPENSATION
  • Range: $45,000 to $55,000 with potential to bonus
APPLY NOW
Please complete a formal application with the link above.

To read full job description and requirements, please visit our website on a desktop or tablet: justrebound/careers. Or submit a cover letter and resume by clicking the button above.

Please complete a formal application using the link below.

APPLY NOW
EXPERIENCE & BACKGROUND
  • Certified Athletic Trainer or Physical Therapist Required
  • If applicable, must have an active license and be in good standing with governing board
  • Education/training in sports medicine, emergency medicine, paramedic/EMT, military medicine also acceptable for review
  • Minimum of 5+ years working within a sports medicine setting/emergency medicine setting
  • Experience working at the professional and/or collegiate level of athletics with a history of collaborating with team physicians, coaches, and other members of the sports medicine team preferred
  • First Aid, CPR and AED certifications preferred
  • FMS or NASM (PES/CES), Certified Orthopedic Manual Therapist (COMT) preferred
COMPENSATION
  • Salary based on education, skills and experience 

Navigator

The Navigator is primarily responsible for addressing the emergent needs of injured Rebound Members and assisting them with obtaining an expedited appointment with a Rebound-approved provider within 24-48 hours from the time of contact. 

NAVIGATOR, contractor (1099)

  • Remote/in-person
  • Hours: As needed to meet demand of workload
  • Pay: Per call

Responsibilities include, but are not limited to: 

  • The Navigator represents the first interaction with a member and must develop a relationship with that individual which embodies Ready Rebound's ideals of "people first".
  • The Navigator must be committed to serving our members and using all means at their disposal to ensure that the member receives the best care through a Ready Rebound approved provider in an expedited manner.
  • Must be capable of addressing injured Ready Rebound member's needs per needs of the company, which may include weekends and holidays.
  • Communicate clearly and succinctly with members to ensure a complete and accurate New Member Intake is obtained and appointment details are relayed.
  • Ensure that all questions that a member has regarding their claim process, treatment options, and scheduling are answered completely and accurately.
  • The Navigator must understand the nuances of each region and/or department in regards to the Workers' Compensation process, reporting process and steps an injured worker must take prior to securing an appointment.
  • Address member's requests for specific doctors, locations and times for appointments when possible.
  • Maintain provider and administration relationships for optimal scheduling.
  • Provide clinical expertise to members and Advocates when necessary through check-in concerns and pain notifications.
  • Strong record keeping skills along with assisting in quality control of metric standards and reporting outcomes.
WHO YOU ARE
  • You are self-aware, highly compassionate, emotionally intelligent, and comfortable having candid conversations with colleagues and providers alike.
  • You have a growth mindset; you are comfortable adapting to change, you can navigate ambiguity, and are constantly looking for ways to learn and grow.
  • You are confident and understand the importance of strong support work, and can identify where you most add value.
  • You have a strong attention for detail and are committed to providing high quality work.
  • You are organized, have precise planning skills, and can anticipate a company's needs and work proactively toward meeting them.
  • You value collaboration and work well with a team.

Client Services Manager

This role will be responsible for managing all existing client accounts for Rebound. This shall include, but is not limited to, assist with identifying existing client new business leads, educating our clients on new products through calls, trainings, in-person visits, along with providing existing customers with exceptional
support. The Client Services Manager’s primary responsibility will be maintaining an ongoing level of engagement with active clients and ensure timely renewals. Monitoring of relationships through CRM
systems, specifically  Salesforce, will be required as well. All of this will be accomplished while upholding
Rebound’s core values.

Key Responsibilities, Duties and Objectives:

  • The Client Services Manager must represent the core values of Rebound to the members at all times which include, but are not limited to: Trust, Compassion, Integrity, and Empathy
  • Explain our service model, through phone, video conference and at times in person presentations
  • Possess strong communication skills
  • Collaborate and communicate with all necessary team members within sales, operations, marketing, Navigators, and Advocates wherein as needed.
  • Log and track communications through CRM; strong record keeping and administrative skills Inspire, lead by example and collaborate for an energetic work environment.
  • Client/Service orientated; Patient/Participant-focused; Team-Builder.
  • Ensure highest level of retention in client/business entities through consistent business standard, process, and policy implementation

Performance measures/Competencies

  • One-on-ones with team members and direct supervisor
  • Annual performance evaluation (bi-annual as needed by discretion of supervisor)

Please submit a cover letter and resume using the link below.

APPLY NOW
QUALIFICATIONS
  • Bachelor's Degree and experience in administration, government, and training
  • Overall experience is strongly considered
  • Minimum of 2+ years proven sales experience preferred, but not required
  • Ability to travel as needed
KNOWLEDGE
  • Proficient in all Microsoft applications, and experience working with CRM; specifically Salesforce
ABILITIES
  • Strong interpersonal and customer service skills including the ability to motivate others
  • Possess strong foundational knowledge of business management and business development
  • Strong, written, verbal and effective communication practices and application of analytical skills
  • Strong computer skills and understanding of spreadsheet software
  • Highly organized and motivated and capable of working in a flexible, dynamic and fast- paced environment
  • Must embrace continuous improvement strategies and strong oversight of all general areas of business
  • Possess ability to problem and conflict solving, workplace team building, decision-making and troubleshooting techniques

Navigator

The Navigator is primarily responsible for addressing the emergent needs of injured Rebound Members and assisting them with obtaining an expedited appointment with a Rebound-approved provider within 24-48 hours from the time of contact.

This position is a contractor (1099) and is paid per call.

  • Remote/in-person
  • Hours: Variable, depending on need

Responsibilities include, but are not limited to: 

  • The Navigator represents the first interaction with a member and must develop a relationship with that individual which embodies Ready Rebound's ideals of "people first".
  • The Navigator must be committed to serving our members and using all means at their disposal to ensure that the member receives the best care through a Ready Rebound approved provider in an expedited manner.
  • Must be capable of addressing injured Ready Rebound member's needs per needs of the company, which may include weekends and holidays.
  • Communicate clearly and succinctly with members to ensure a complete and accurate New Member Intake is obtained and appointment details are relayed.
  • Ensure that all questions that a member has regarding their claim process, treatment options, and scheduling are answered completely and accurately.
  • The Navigator must understand the nuances of each region and/or department in regards to the Workers' Compensation process, reporting process and steps an injured worker must take prior to securing an appointment.
  • Address member's requests for specific doctors, locations and times for appointments when possible.
  • Maintain provider and administration relationships for optimal scheduling.
  • Provide clinical expertise to members and Advocates when necessary through check-in concerns and pain notifications.
  • Strong record keeping skills along with assisting in quality control of metric standards and reporting outcomes.
EXPERIENCE & BACKGROUND
  • Certified Athletic Trainer or Physical Therapist Required
  • If applicable, must have an active license and be in good standing with governing board
  • Education/training in sports medicine, emergency medicine, paramedic/EMT, military medicine also acceptable for review
  • Minimum of 5+ years working within a sports medicine setting/emergency medicine setting
  • Experience working at the professional and/or collegiate level of athletics with a history of collaborating with team physicians, coaches, and other members of the sports medicine team preferred
  • First Aid, CPR and AED certifications preferred
  • FMS or NASM (PES/CES), Certified Orthopedic Manual Therapist (COMT) preferred
COMPENSATION
  • Range: $22,500 to $27,500 with potential to bonus
  • Salary based on education, skills and experience 
APPLY NOW
Please complete a formal application with the link above.

To read full job description and requirements, please visit our website on a desktop or tablet: justrebound/careers. Or submit a cover letter and resume by clicking the button above.

Director of Innovative Wellness

The Director of Innovative Wellness manages Rebound’s Musculoskeletal Safe Movement Program, which is designed to mitigate risk of injury for our members. The program includes ViPerform Athletic Movement Index assessment (3D motion capture system), analyzes individuals’ results, and creates personalized training and education models to achieve results that is distributed via the My Rebound App. This position will be located in Atlanta, GA, or Nashville, TN.

QUALIFICATIONS
  • Bachelor’s or Master’s degree in athletic training or physical therapy
  • Minimum of 5+ years working in a sports medicine setting
  • Certified Athletic Trainer or Physical Therapist Required
  • Travel domestically up to 50%
  • Typical work week averages 40 hours
  • Reside in Atlanta, GA, or Nashville, TN
To read full job description and requirements, please visit our website on a desktop or tablet: www.justrebound/careers. Or submit a cover letter and resume by clicking the button below.
APPLY NOW

Executive Assistant

The Executive Assistant reports directly to the CEO/Founder and is responsible for performing a number of administrative duties. The ideal candidate is highly organized, self-motivated, professional and capable of a dynamic work flow that involves prioritizing tasks most effectively and efficiently. Ensures the highest quality standards that fall soundly within the Rebound mission statement.

This is a part time position;  up to 20 hours per week

Responsibilities include:

  • Provide comprehensive administrative support for CEO
  • Maintain a busy professional calendar; efficiently update and communicate last minute schedule changes
  • Scehedule and organize meetings, luncheons, and conference calls
  • Coordinate travel arrangements; prepare trip logistics and maintain detailed itineraries
  • Liaise with high-level clients on a daily basis, and maintain relationships
  • Research as needed and requested by CEO
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Field incoming calls, and manage correspondence on behalf of executive
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Plan, organize, and successfully execute events and activities
  • Additional duties, projects, and errands as assigned
  • Taking detailed and accurate meeting minutes and also maintaining an organized filing system of paper and electronic documents

DEADLINE FOR APPLICATIONS: July 2, 2021

APPLY NOW
QUALIFICATIONS
  • High School Diploma or equivalent required
  • Associate Degree Required
  • 5-10 years of C-level executive support experience
  • Passion for serving First Responders
  • Advanced proficiency in Microsoft Office Suite, Zoom, MS Teams
  • Superior communication skills, both verbal and written
  • Excellent ability to handle confidential information with discretion and sensitivity
  • Demonstrated ability to multi-task and prioritize in a fast-paced environment
  • Strong time management and organizational skills

Director of Innovative Wellness

The Director of Innovative Wellness manages Rebound’s Musculoskeletal Safe Movement Program, which is designed to mitigate risk of injury for our members. The program includes ViPerform Athletic Movement Index assessment (3D motion capture system), analyzes individuals’ results, and creates personalized training and education models to achieve results that is distributed via the My Rebound App. This position will be located in Atlanta, GA, or Nashville, TN.

Management duties include:

  • Assist with the ongoing development of client portfolio, including coordination of periodic communications, preparation of engagement documents, etc.
  • Seek new clients and prospects
  • Manage 3-5 employees in the Safe Movement Program
  • Participate in ongoing management communications and meetings
  • Assist with special projects, as assigned.

Job duties include:

  • Manage, schedule and train Safe Movement Super User Adjuncts to implement mass testing
  • Lead certification courses and training for ViPerform Athletic Movement Index (AMI) with Rebound providers and department wellness coordinators
  • Coordinate and oversee logistics for on-site mass testing of Safe Movement Program with departments of 100-2,000 members around the country
  • Engage deeply and personally with Super Users, key client contacts and Rebound members during assessments to educate about the importance of the program on their well-being and safety
  • Collect and analyze data sets to assign individuals to corrective programs based on the Rebound proprietary algorithm
  • Develop movement-specific based, phased exercise progressions for members in the My Rebound App
  • Develop and assign individual exercise programs and progressions for Rebound members via MyRebound app
  • Maintain, monitor and consult with Rebound members about progression in MyRebound app
  • Analyze testing protocols, procedures and system utilization for maximum efficiency, accuracy and customer experience
  • Other duties as assigned

Skills:

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Communication - Effectively communicate engagement results, both verbally and in writing that are persuasive, contextually sound, and understood by the recipient.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Complex Problem Solving - Be adept at evaluating risks and solve complex situations for maximum efficiency and customer experience.
  • Prioritization/multitasking – Perform complex tasks and handle multiple assignments simultaneously in a flexible, dynamic, and fast-paced environment.
  • Professionalism / Customer Service – Work towards delighting customers at all times.

Please submit a cover letter and resume using the link below.

APPLY NOW
QUALIFICATIONS
  • Bachelor’s or Master’s degree in athletic training or physical therapy
  • Minimum of 5+ years working in a sports medicine setting
  • Certified Athletic Trainer or Physical Therapist Required
  • Travel domestically up to 50%
  • Typical work week averages 40 hours
  • Work is generally performed seated at a computer station for extended periods of time. Work may require lifting and moving equipment up to 50 pounds at a time.
  • Proficient with Microsoft Office Suite applications, including Teams, Word, PowerPoint.
  • Reside in Atlanta, GA, or Nashville, TN
KNOWLEDGE
  • Adept with high-tech equipment used for assessments and program distributio
  • Microsoft Office product knowledge is preferred
  • Google Docs or equivalent knowledge is preferred
ABILITIES
  • Team-Oriented - thrives in team environment, builds strong teams, and both delegates and cooperates with being delegated to as situations require.
  • Independent Thinker – Applies knowledge and experience to new situations and functions with minimal input from supervisor.
  • Information Gathering and Research - Observes, receives and otherwise obtains information from all relevant sources.
  • Excellent communication with customers, supervisors, peers or subordinates
  • Making Decisions and Solving Problems - Analyzes information and evaluates results to choose the best solution and troubleshoot and solve problems.
  • Organized - Strong project- and time-management capabilities
  • Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Explore Careers at Rebound

Navigator

Navigators are certified athletic trainers who triage injuries over our Rebound Hotline.

They are the first contact for our members and must strive to develop relationships that embody our ideal of “people first.”

This role requires a high degree of orthopedic knowledge to accurately assess injuries over the phone and, just as important, the ability to demonstrate empathy and compassion.

If you’re an excellent communicator who enjoys working independently, you could be our next Navigator. For inquiries, please submit a cover letter and resume via the button below. 

Contact Us

Advocate

Advocates have experience in healthcare administration or medical information technology, and their primary responsibility is the care coordination of all Rebound members. 

Empathy and organization are key attributes for this important company role, as Advocates lead day-to-day communication with our members. This role also keeps all stakeholders updated on members’ progress, requiring a high level of communication savvy.  

If you’re skilled at detailed record keeping who enjoys helping people, our Advocate position might be right for you. Send a cover letter and resume via the button below. 

Contact Us

Lead Member Instructor

The mission of the Member Education Department is to give our clients a clear understanding of when and how to access our services with the goal of driving consistently appropriate utilization.

This is a part time position.

Responsibilities include:

  • Provide quality instruction in a professional and ethical manner.
  • Educate clients so that they understand the purpose and need for Rebound.
  • Educate clients as to the process of "How Rebound Works."
  • Educate clients in other benefits of Rebound & Vitality.
  • Maintain training calendar, utilizing adjust trainers as needed, while meeting expected timelines in client onboarding process.
  • Develop and maintain Rebound Ambassador program
  • Develop and maintain training educational materials
  • Recruit, train and supervise adjust training staff
  • Travel, as needed and when appropriate

DEADLINE FOR APPLICATIONS: Feb. 15, 2021

APPLY NOW
QUALIFICATIONS
  • Impressive communication, presentation and interpersonal skills
  • 3-5 years of proven experience as an instructor
  • Excellent time management
  • Organized
  • Previous experience as a law enforcement officer or firefighter is preferred
  • Post secondary degree preferred
  • Proficient with Microsoft Office Suite applications, including Teams, Word, PowerPoint.